Review responses
built for physical therapy practices
PracticeShield drafts HIPAA-aware responses to your Google reviews. Every draft is written to avoid confirming patient status or referencing any health details — and nothing is ever posted until you approve it.
$49/month per location — founding customer rate (regular $79). 14-day free trial, cancel anytime.
See a real example.
A HIPAA-aware response that never confirms patient status and never references health, treatment, or clinical details.
PracticeShield's drafted response — ready for your approval
James, thank you for this feedback — we hear you, and communication is something we take seriously. We're sorry you haven't felt fully supported. We'd like to set aside time to speak with you directly about your concerns, so please reach out to us at the front desk or give us a call — we want to make sure you're getting everything you need from us.
Responses never confirm whether a reviewer is a patient and never reference health, treatment, or clinical details.
Fictional example illustrating HIPAA-aware response drafting.
How it works
From review to published reply
in 60 seconds
Connect your practice profile and PracticeShield immediately surfaces your unanswered reviews. Drafts land in your queue — HIPAA-aware and ready to approve.
Connect your Google Business profile
Link your practice location. We read your live reviews — no fake data, no sample responses.
AI drafts HIPAA-aware replies
Every draft is HIPAA-aware — written to avoid confirming patient status or referencing any health, diagnosis, or treatment details.
You approve in one click
Every draft sits in your queue. Review, edit if needed, and publish — nothing goes live without your explicit approval.
Published in seconds
One click pushes your approved response live to Google. Prospective patients see that you respond — it builds trust before they even book.
Pricing
PT practice pricing,
HIPAA-aware compliance built in
Podium starts at $399/month. Birdeye at $299. PracticeShield is $49/month per location — launch price, regularly $79.
- Unlimited review monitoring
- HIPAA-aware response drafts
- One-click approval
- Multi-location dashboard
- 14-day free trial
Pulls your live Google reviews and drafts responses to your 3 most recent
See it on your actual reviews
The instant demo reads your live Google Business reviews — no fake data, no screenshots — and drafts HIPAA-aware responses to your 3 most recent unanswered ones.
14-day free trial · No credit card required · Cancel anytime